UK General Insurance Limited
Other firms included in this report None
Period covered in this report 01 October 2018 to 31 March 2019
Brands/trading names covered Benefits Alliance, BrokerPal, UK General, WeddingPlan
Number of complaints opened by volume of business
Intermediation (01/10/2018 to 31/03/2019) Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main cause of complaints opened
Banking and Credit Cards - - - - - - -
Home Finance - - - - - - -
Insurance and Pure Protection 0.73 1713 1576 12.9% 71.0% 58.0% Product performance, delays timescales
Decumulation and Pensions - - - - - - -
Investments - - - - - - -
Credit Related - - - - - - -